At shazafdigiproducts.com, we aim to provide quality digital products and customer satisfaction. Due to the nature of digital downloadable products, we have the following refund policy:
1. Digital Products
All products sold are digital and non-tangible, including e-books and coloring pages in PDF format. Once purchased and downloaded, refunds cannot be provided.
2. Refund Eligibility
Refunds are only applicable in the following cases:
- The product was not delivered or downloadable due to a technical issue on our side.
- The product does not match the description or specifications provided on our website.
- If the order is for example (duplicated).
3. Refund Process
If you believe you are eligible for a refund, please contact us within 14 days of your purchase at [email address] with your order details. Approved refunds will be processed within 5-7 business days.
4. Contact Us
If you have any questions or concerns, feel free to reach us at [support@shazafdigiproducts.com]